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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Scott Fischer

November 4, 2026

5 out of 5 rating by Scott Fischer
"Bob and his team are AWESOME! They really helped me out and went above and beyond."
We responded:
"Thanks for the great review, Scott! Glad to hear about your great experience with us!"
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Greg Carter

November 4, 2026

5 out of 5 rating by Greg Carter
"Very quick & clear communication. They drew up a quote & policy based on the coverage I wanted."
We responded:
"Thanks for the 5-stars, Greg. Happy to hear we could help with the renter's insurance!"
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Winona Wilson

November 4, 2026

5 out of 5 rating by Winona Wilson
"Always helpful with appropriate explanations"
We responded:
"We appreciate the 5-star review, Winona! Thanks for your business."
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Diana Sendre

November 1, 2026

5 out of 5 rating by Diana Sendre
"I have been with State Farm in Wisconsin for four and a half years. Wil has been helpful to me with answering my questions to meet my insurance needs. I would definitely recommend State Farm."
We responded:
"We appreciate your review, Diana. I'm glad that Wil has been able to provide such great service with your vehicle and renters insurance!"
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Libby Costigan

October 29, 2026

5 out of 5 rating by Libby Costigan
"I have only positive things to say about Bob Vitt’s State Farm Agency, particularly Aida. As a new resident to Wisconsin, I needed to switch agents and update my policies and Aida made the whole process easy and seamless. She has excellent customer service, explained differences in coverage and answered my questions with knowledgeable but easy to understand answers. With so much moving to automation, emails, etc at different insurance companies, I so appreciate the time she took on the phone to help me with everything."
We responded:
"Thanks for the great review, Libby. I'm so happy to hear that Aida took such good care of your insurance needs. Thank you for your business!"
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Liliana Rivas

October 21, 2026

5 out of 5 rating by Liliana Rivas
"Serena was so helpful, sweet, and patient while helping me look into an auto insurance quote! She took the time to answer my questions, explain everything, and make sure I felt comfortable throughout the process. I would definitely recommend working with Serena if you’re looking for auto insurance!"
We responded:
"Thanks for the review, Liliana! We are happy to hear that Serena was so helpful with your auto insurance needs. Thank you for your business!"
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Aida

October 21, 2026

5 out of 5 rating by Aida
"Wonderful agency and staff with great insurance products and prices!"
We responded:
"Thank you!"
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Christian Buchanan

October 21, 2026

5 out of 5 rating by Christian Buchanan
"Huge thanks to Jack! He helped me bundle my auto and life insurance and made the whole process way easier than I expected."
We responded:
"We appreciate the review, Christian! Glad to hear Jack was able to help you cover your auto and life insurance needs!"
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Elizabeth Rampton

October 21, 2026

5 out of 5 rating by Elizabeth Rampton
"My husband and I recently retired and wanted to review our life insurance coverage. Jack at Bob Vitt’s office was so kind, patient, and easy to talk to. He walked us through all our options without any pressure at all!"
We responded:
"Thanks for the review, Elizabeth! Glad Jack was so easy to work with for your life insurance!"
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Damon Schoof

October 21, 2026

5 out of 5 rating by Damon Schoof
"Jack was great to deal with. Helped us set up our life insurance for our family right after we moved into our new home. He made the whole prossess stress free, can't thank him enough!"
We responded:
"We appreciate the review, Damon. We are happy to hear that you enjoyed working with Jack for your life insurance."
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Benson Barbalooth

October 21, 2026

5 out of 5 rating by Benson Barbalooth
"Huge shoutout to Jack at Bob Vitt’s office! He was incredibly knowledgeable, friendly, and patient while setting up my life insurance. 10/10 experience!"
We responded:
"Thanks for the great review, Benson. We love hearing about 10/10 experiences. Glad Jack was so helpful!"
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Tomm Gayben

October 21, 2026

5 out of 5 rating by Tomm Gayben
"After buying our house, getting life insurance sorted for our young family was a big priority. Jack was super patient, totally understood our budget with a new mortgage, and walked us through everything step-by-step!"
We responded:
"Thank you for the review, Tomm! I'm glad that Jack was able to help make your insurance changes easy."
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Emiliano Cepeda Alvarez

October 9, 2026

5 out of 5 rating by Emiliano Cepeda Alvarez
"Aida was great and made my transfer easy!"
We responded:
"Thanks for the review, Emiliano. Glad that Aida was able to make your insurance transfer so easy!"
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Jeff Maillet

October 1, 2026

5 out of 5 rating by Jeff Maillet
"I’ve been a policyholder with State Farm's Bob Vitt and his staff for many years. They are knowledgeable, responsive and patient, always taking the time to explain my coverage options. I appreciate their professionalism and excellent customer service, which I experienced from Wil today. I highly recommend them to anyone looking for a reliable insurance agent."
We responded:
"Thanks for the great review, Jeff. Glad to hear that Wil was able to help answer your insurance questions. Thank you for your continued business!"
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Robert Gould

October 1, 2026

5 out of 5 rating by Robert Gould
"I’ve had Bob Vitt and State Farm as my insurance provider for 30 years."
We responded:
"Thanks for the 5 stars, Robert. We are always happy to help with your insurance & appreciate your business over the years!"
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TAMMY BROWN

September 29, 2026

5 out of 5 rating by TAMMY BROWN
"Everyone is nice and helpful"
We responded:
"Thank you for the nice review, Tammy. We appreciate it!"
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James Hatton

September 25, 2026

5 out of 5 rating by James Hatton
"The Bob Vitt State Farm insurance agency is first class. They are always helpful when I need their assistance. They always go the extra mile to make sure I get the best service possible."
We responded:
"Thank you for the review, James. We are happy to hear that you're getting such great service for your vehicle & property insurance. Thank you for your business!"
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Tim Wiedenbauer

September 16, 2026

5 out of 5 rating by Tim Wiedenbauer
"I have personally been with Bob of it State Farm for over 35 years. They provide great policies and always looking out for my famly."
We responded:
"Thanks for the review, Tim. We appreciate your business & are always happy to help with your property and vehicle insurance. Thanks for the many years of continued business!"
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John Linn

September 15, 2026

5 out of 5 rating by John Linn
"We have had Bob Vitt as our agent for over 30 years and we have always been extremely satisfied! We always get a response quickly to any questions we have and his staff is also great to work with!"
We responded:
"Thanks for the 5-star review, John! We appreciate all of your business over the years and are grateful to have you as a client."
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betty kong

September 15, 2026

5 out of 5 rating by betty kong
"Great help on changes to my insurance. Quick and very reassuring. Glad I use this agency. Wil was a great help."
We responded:
"Thanks for the 5 stars, Betty. Happy to hear the great service Wil provided with your property insurance. Thanks for your business!"
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Jeremy Paszkiewicz

September 9, 2026

5 out of 5 rating by Jeremy Paszkiewicz
"I've been a happy customer of Bob Vitt for 18 years. My information is frequently reviewed to make sure my coverages are adequately and match my budget. Bob always has helpful suggestions and advice and has always treated my family and I with honesty and respect. When Bob isn't avaliable to answer a phone call or email, someone else from his office (usually Lisa) gets back to me promptly. Highly Recommend Bob Vitt as an insurance agent."
We responded:
"Thanks for the review, Jeremy. We are always happy to help with your life, accident, and vehicle insurance and sincerely appreciate your business all of these years!"
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Christopher Mullins

August 29, 2026

5 out of 5 rating by Christopher Mullins
"I think we have been customers for around 20 years. So far so good. Had one insurance claim for a flood and it was paid out fine."
We responded:
"Thanks for the review, Christopher. We appreciate your business over the years!"
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John Hempler

August 26, 2026

5 out of 5 rating by John Hempler
"Working with Aida was fantastic! She was very thorough explaining all my options. She helped me bundle my auto, home and umbrella coverage to help me save money when compared to my previous insurance company’s rates, without sacrificing any coverage. Highly recommended!"
We responded:
"Thanks for the 5-star review, John! Glad to hear you had such an amazing experience with Aida helping with your insurance needs."
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Joe Wade

August 24, 2026

5 out of 5 rating by Joe Wade
"I've had policies with them for over a decade now. Always very helpful and responsive"
We responded:
"Thanks for the 5-star review, Joe. We appreciate the feedback and value you as a client. Thanks for the continued business!"
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Lori Foster

August 5, 2026

5 out of 5 rating by Lori Foster
"Wil was great! Helped me process a renter's insurance policy and get a answer we were looking for! Highly recommend!"
We responded:
"Thanks for the 5 stars, Lori! Glad to hear that Wil could help you with your renters insurance. Thank you for your business!"